Hohem iSteady Pro3 Action Camera 3-Axis Gimbal Stabilizer for GoPro 8/7/6/5, for Osmo Action and Other Action Cameras Support WiFi & Cable Control…

Bottom up front (update) : it’s a good starter gimbal for GoPro. Meets price and performance expectation. The seller also followed through despite the initial hiccup and can now say that they are very responsive to customer concerns.

Update 2/8/2019:
OK, the seller definitely made it up for me by following through. The rep made sure that he communicated with me throughout the replacement process and it only took 2 days including the delivery. Despite the delay in the initial response, I’m now more inclined to come back for more in the future.

In today’s tech market competition, price area is a big factor. This product met my price and performance expectations. I just hope the manufacturer can capitalize on its entry gimbal which I would say is a success.

As for the seller, USKEYVISION, I now have a more respect for them as they showed me that they’re a company that cares about customer satisfaction. My rating went from 3 to 5. The increase in 2 stars was due to the seller’s timeliness and the way they went about it to resolve the issue once identified.

Update 2/7/2019:
I sent the customer service an email in December 2018, a few days after I received the item, due to a crack that formed (see feedback below).

Today, I received an email reply back with an apology for the delay in response as well as an offer to correct the deficiencies. Being that my request was over the holidays, I’ll give the seller the benefit of doubt that my email got lost among many others. While I contemplated on waiting to update feedback until the seller followed-through, I also wanted to be fair and responsive to other buyers’ considerations. So today, I’m raising the rating by a star for the followup.

Original post in Dec 2018:

Again, this is just a basic gimbal, so there’s none of the auto target tracking or facial recognition, etc. It’s meant for GoPros that may not necessarily have those features.

Likes:
-low cost to start learning
-long battery life (got at least 12hrs on and off usage and still had some left)
-ability to charge GoPro while in use (not sure who needs continuous 3+ hrs of recording..)
-different gimbal modes for different situation s
-easy to use
-has an app to adjust the motor settings

Things I wish could be better:
-connecting with app was a little confusing. It had issues finding the gimbal for the first few times. Maybe it’s the phone… Not sure. It works now.
-GoPro mounting could be better. I’m using GoPro4 and it takes a few tries to find the balance point. And when you tighten the mounting screws, the GoPro actually gets a bit slanted you can’t really tell on the video, but…im just saying the mounting could be better.
-the power button looks like a ‘record’ button, so maybe change it with a power symbol. I think I saw someone complaining that you can’t control the GoPro with the phone app. Not sure if that’s fair since this is a basic gimbal. In any case use the GoPro app to control the camera settings…
-mine had a stress fracture by a screw on the body after the 2nd day (see picture). Not sure what caused it…maybe because I used it out in the cold? Anyways, tried to contact customer service directly through email, but no response…the stress fracture’s going to eventually break with usage. And without acknowledgement from the company/seller, I’m left with a failing product.

Tips:
-find the GoPro balance first! It’ll put less stress on the motors
-don’t try to figure out the phone app on the first day if you’re a beginner. Just learn how the gimbal controls affect your videography skills.
-if you’re adjusting the motor settings, adjust one axis at a time if you’re a beginner at gimbals
-probably want to know what yaw, pitch and roll means to get the best out of using a gimbal. The quick settings on the handle affects them

Overall, I like it and my videos don’t have the shake. Now I can capture my kids without excessive shaking. Everyone should know that the gimbal doesn’t eliminate the vertical or horizontal movements, so don’t expect to capture a perfectly smooth footage while running and holding the gimbal in hand.

Bought this Gimbal to mount on my bike for a trip to Asia that just ended. From DAY 1 this piece of crap consistently
gave me problem after problem until it finally died and would not accept charging. First to go was the inability to change modes as the light went completely out. Then it would power on only for 60 seconds before shutting down. I took advice from EVERY online source and tutorial (which were ridiculously minimal and redundant) and found nothing to address the issues. Calibrating was painstaking and would freeze in the middle of the process. This item completely ruined my vacation to Sri Lanka with no possibility of photographing, as I chose to bring this over the basic mount for my GoPro. Wasted my money and too late for return because I was over-seas. In good faith they should honor a refund!

UPDATE -At the bottom.

Very nice product, maybe a tad overpriced given the feature set, but this may be specific to my Hero 7 Black.

Issue one: It has no control of the camera. You’ll need to manually press the record button on the Hero unit to start/stop recording. (This can be a little tricky, as it seems like you’re pressing too hard against the gimble to enable record.) Also, you have to have the setting enable to turn-on when record is pressed, as the gimble design blocks the power button.

Issue two: Non-existent now. The random power off issue was a continuation of my less-than-stellar GoPro purchase — the shipped USB cable was bad, and causing the short which caused the handle to power off. The on-board battery pack has surprisingly good battery life. I didn’t bump up the star rating, as there’s still enough feature gaps.

Still a great little product, and if you’re on the fence about needing a gimble, or just feel like dipping your toe into the water, this is a great device.

 I really liked my new hohem 3- axis gopro gimbal. It was very user friendly and super easy to hold. I thought that the design was very sleek and love how all the pieces fit nicely into the the little storage box that is provided with it. It was easy just to throw everything into my back pack and go. The gimbal also comes with a stand and you can easily charge it. The gimbal gave me the ability to take video that came out smooth and very professional looking. No more shaky hands! I take the gimbal with me every time I go on vacation and I get so many compliments. It really does help make my videos much better and you dont need tons of experience to use it!